Olympia Furniture UK

Faq

01

Delivery

Yes, we provide free delivery to all parts of the UK through our website Olympiafurniture.co.uk. We ensure that your furniture is delivered right to your doorstep without any additional charges in 3 working days.

You will get your order’s delivery within 03 working days from the date of booking.

Damage or Missing parts complain resolved within 72 hours.

02

Payment

We offer multiple convenient payment options to suit your preference. You can choose from the following methods:

  • Cash on Delivery: Pay for your order with cash when it is delivered to your address.
  • PayPal: Use your PayPal account to securely complete your purchase online.
  • Card Payments: We accept major credit and debit cards, including Visa, Mastercard, and American Express, for a seamless and secure payment experience.
03

Your Oder

No, prices are without VAT, but if you pay it by card or bank payment, then 20% standard charges will be applied.

Yes, all our offered products on climaxfurniture.com contains 01-year standard warranty time period.
Yes, on Climaxfurniture.com, all products warranty is for 01-year as per standard.
Yes, we provide standard 01-year warranty for all our offered products on climaxfurniture.com

Yes, if you are near to our warehouse, you can visit.

Yes, While the confirmation call back from our representative you may change the Date & Time suitable for you, We will Deliver your product at that specific Date and Time. We accept delay orders.

Our Products like Wardrobes, Beds come with Flat-Pack packaging with assembling method, you can easily follow the instructions to assemble it. Otherwise, climaxfurniture.com provide you assembling services too.

No, you can share your space, so to guide you to choose the perfect suitable size.

04

Refunds & Returns

Yes, we provide a 1-year warranty on all our furniture. This warranty covers manufacturing defects and workmanship issues that may arise within the first year of your purchase. If you encounter any problems, please reach out to our customer support team, and they will assist you in resolving the issue promptly.

In case of any warranty claim, please contact our customer support team within the specified warranty period. They will guide you through the necessary steps to assess the issue and provide appropriate solutions, which may include repair, replacement, or refund, depending on the nature of the problem and the warranty terms and conditions.

The warranty does not cover damage caused by misuse, neglect, or normal wear and tear. Additionally, any modifications or alterations made to the furniture by the customer or a third party not authorized by us may void the warranty. For more detailed information, please refer to the warranty terms and conditions provided with your purchase.